Responsible Gambling

General / Introduction

At ChoiceOdds, we believe that gambling is an exciting and pleasurable activity and should remain so. We want our clients to enjoy betting on the financial markets. Hence, we are committed to providing the best possible customer experience.

If you think you might be gambling too much or that you are gambling for the wrong reasons we recommend you take the time to read this section carefully. If, after reading this, you need more advice we would urge you to contact professional organisations. Below is some advice to stay in control of your gambling activity, and some questions to ask yourself.

Please note that underage gambling is strictly forbidden.

Safe Gambling: Stay in Control

Gambling, for many, is a welcome distraction and an enjoyable way to pass the time. However, failure to properly monitor your gambling activities could lead to them spiralling out of control. Here are some good "rules of thumb" for keeping a level head during your time on a gambling website.

• Aim to monitor the time and money you spend gambling.
• Set yourself limits and only gamble with money you can afford to lose.
• Do not spend too long at the screen. Take breaks.
• Remember to think of gambling as a fun past-time and not necessarily a way to make money, or recoup losses.
• Gambling should not interfere with your daily responsibilities and obligations.
• You should not gamble if you are under the influence of alcohol or any other substance which may affect your judgement.

Questions to Ask Yourself

If you are worried that gambling is having a negative affect on your life, we recommend you ask yourself the following questions:

• Do you stay away from work, school or college to gamble?
• Do you gamble to escape from a boring or unhappy life?
• If you run out of money when you are gambling, do you feel lost and desperate to gamble again as soon as possible?
• Do you gamble until you lose your money?
• Have you ever lied to cover up the amount of money or the time you have spent gambling?
• Have you ever been criticised by friends/family/colleagues for your gambling?
• Have you ever lied, stolen or borrowed to facilitate your gambling?
• Since you started gambling, do you feel less enthusiastic about friends/family?
• After losing, do you feel like you must continue gambling in order to win back your money?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you feel depressed or suicidal because of your gambling?

If you find yourself answering yes to most of the questions it is likely that you have a gambling problem and we recommend you seek professional help - see below.

Useful Information

Customer History and Balance

To monitor your gambling activity, you can easily access a full history of your bets, transactions, withdrawals and deposits.

This data is in the "My Account" section of the site.

Professional Help

Many organisations provide professional support to individuals who develop a problem with gambling. For confidential advice, guidance and support, we recommend you speak to:

Gamcare:
http://www.gamcare.org.uk/ | Helpline: 0845 6000 133

Self Exclusion

We offer you the option of closing your account for a minimum period of six months during which time, under no circumstances, will your account be re-opened. During this time, we will also cease sending you marketing and promotional material.

If you would like to know more about self exclusion or utilise this facility, please contact help@choiceodds.com

Underage Gambling

It is illegal to gamble if you are under the age of 18. We take our responsibilities very seriously, and carry out identity and age verification checks on all our customers. We do not accept bets from nor do we open accounts for anyone under the age of 18. We have the right (without prior notification) to suspend any account which we believe is being used by a minor. We reserve the right to withhold any funds until a satisfactory proof of age is provided. Anyone under the age of 18 found to be using this site will have any winnings forfeited and will also be reported to the police.

Filtering Systems

Parents!

We advise you to keep your username and password confidential. Additionally, there are numerous third party applications which can help you monitor or restrict your computer's access to the internet. This is particularly useful when your children or underage friends have access to an adult's computer. We suggest, amongst others, the following:

• Net Nanny filtering software protects children from inappropriate web content. See http://www.netnanny.com/.
• CYBERsitter filtering software allows parents to add their own sites to a blocked list. See http://www.cybersitter.com/.
• Cyberpatrol enables control of internet access. See http://www.cyberpatrol.com/.
• Internet Content Rating Association, : ICRA filtering software can disallow access to inappropriate websites. See http://www.icra.org/